“Although I was very keen to make my dad’s celebration of life a positive affair, it’s still a very emotional time, filled with sadness too, so a balance had to be found. Janet managed to embrace both aspects of this type of event and found that balance. She was so approachable from the beginning and her communication was great. She jumped straight in with both feet and listened to what everybody had to say, which created a a brilliant picture of dad’s life. I felt like I was in solid, experienced hands – and I was. Consequently, it made for a great service, reflecting on dad’s life beautifully. Thank you, Janet, for helping us through our tricky day.”

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