Dear Veronika, how do I begin? How can I put into words the feelings inside my heart as I write my THANK YOU to you? Here goes!I have known you some thirteen years, We are so well blessed that our paths have crossed, and we have felt enlightened by your presence.Always a listener, never judgmental, the calmness of your voice filled with such love and compassion upon taking the stand and leading us into the ceremony. The comforting way you delivered the eulogy — it touched so many people who joined with us to celebrate my dear Colin’s life. So many friends have telephoned to ask who you were, and how we found you, as they expressed how meaningfully you spoke to them, and how much it meant to them in their loss of a special friend.It was a day to remember, by us all, of a man who lived honestly with such love for his wife, family and friends. You, in your unique style, paid homage to this with such emotion and truth, and I will treasure your tenderness for the rest of my life. I do hope you will be around when it’s my time to pass.The Farewell, My Friends poem was a bonus of a find. As soon as I heard those words, when you first sent us a draft of your service, I knew it was Colin’s poem, epitomising his life so perfectly.Thank you again, Veronika. Like I said words fail me!Sylvia France, Bolton on Sands