I worked as a funeral director and then a funeral arranger from 2014 to 2018. I first met Alison Ann in 2016 as a funeral arranger for Hemel Funeral Directors. I worked with Alison on many occasions. I can only praise her; not only for her professionalism, compassion, knowledge and kindness but for her honest, caring and thoughtful manner when supporting families.She would always be on hand to offer a listening ear, not only to the families worries or concerns, but also any that we as funeral directors may have had.  Her time management, efficiency and organisation was of an exceptional standard. I would always request her services primarily when making funeral arrangements. On numerous occasions, I received feedback from families post services and they would also speak very highly of Alison. The best way to describe Alison is simply – one of the best in the business. Yours sincerely,Nancy Bowers

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