The family and I wanted to write to express our sincere thanks for conducting such a wonderful service. You brought our father’s story to life in a wonderful way .. blending very vivid perspectives with sensitivity and humour. Thank you for making an extremely difficult task, so effortless. Your kindness, attention to detail and genuine interest shone through in all that you did. You took the time to research the material we provided, to contact the other speakers and responded quickly to all our queries and thoughts. I understand fully why you see this a natural role for you. On behalf of us all … many, many thanks.Alex, Joanna and the whole family.