“Hello Sarah,I am writing to say a huge and heartfelt thank you for capturing the essence of S.R. From beginning to end you made a difficult time as easy as possible.The time we spent talking to you about Steve was extremely comforting. It gave us an opportunity to remember him with happiness and sometimes with laughter. We all felt you genuinely wanted to hear about Steve.​You very clearly listened to everyone’s memories and cleverly wove them into a story about Steve. You delivered as promised a celebration of his life. On the day you were a calming and, reassuring presence. You engaged those present and afterwards lots of people said how you gave them an insight into Steve and evoked many fond memories of their own about him.With very kind regards,M, L and M.”