Thank you so much, not just for yesterday but for all of your involvement.We felt very looked after and safe in your hands which made the service do-able.It was pretty much perfect in our eyes and Dad would have loved it. Mum was so brave, we were all so proud of her. Your delivery of the ‘dropping the trousers’ story was spot on.I know I’m biased but I thought it was the best service ever. You have a gift of setting just the right tone without anyone noticing it. You did that when we first met you and you did it again yesterday – so a big thenk you Shelley, you’re the best.